The Group’s strategy is to ensure steady growth in value through expansion and diversification into different geographical areas and channels, constant product and concept innovation, and the improvement of service with a view to increasing the satisfaction of customers and concession grantors.
In the airport and railway station channel, the Group plans to expand in countries where it is already active, as well as in new ones with good potential for an increase in traffic. In the motorway channel, efforts are more selective, given the limited growth potential in developed countries and the extensive investments needed to penetrate new markets.
Menus are kept up-to-date through the development of new concepts and the ongoing review of brands, so that the most innovative and attractive brands the market has to offer are always in the Group’s portfolio.
The Group evaluates how well it is achieving its objectives by monitoring customer satisfaction and the growth of sales and cash generation, earned through the acquisition and management of a broad, diversified portfolio of concessions and subconcessions with strategically balanced durations.
The Group is committed to simplify organizational charts and business processes and to enhance operating efficiency and investments, efforts that are constantly monitored so as to free up financial and managerial resources that can better be devoted to growth.
Maintaining a well-balanced financial structure is crucial to the Group’s objectives. Opportunities for growth by accretion are individually assessed for consistency with strategic objectives (in terms of areas and channels served) and financial sustainability.